It shows how much they charged my account for each of the lines. They don’t give the amount audibly.Īfter the bill summary, I got a service summary per line. Next, an orange square shows up and gives the total amount due and due date in the video. The image on the screen shows the users Previous Balance, Payments, Adjustments, Balance and New Charges using the figures from the bill. Instead she sounded like she was actually reading the script with the name and due date.įirst, the video explained the “Bill at a glances section,” that summarizes the bill. On my bill, the narrator began, “Thanks for choosing AT&T, Kevin.” It didn’t sound like an old-school computer generated voice. Thank you for being a valued AT&T customer.Ĭlick on the button that says, “View Video Bill” and a new browser tab opens showing the video bill without any login needed. Watch your video bill now for a personalized explanation of your bill. You will continue to receive your official paper bill by mail or paperless bill at att.com.
Your wireless bill from AT&T is available on video to help you understand the recent change you made to your service. Let us know in the comments below if you’ve received one of these for a wireless account before. This video bill apparently started last winter, but I’d not seen it before. The email’s subject read, “Your AT&T Wireless Bill is Ready, with Highlighted Changes, for Viewing!” That last word made me do a double take. The video didn’t just include generic explanations, but somehow showed real figures from our monthly bill. AT&T shipped me a bill this month that included a link to a video that explained all of the charges to the bill.
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